Churn Rate
The churn rate, or attrition rate, is a crucial indicator for businesses, measuring the proportion of customers lost over a given period. In this article, we explore the churn rate, looking at what it means, how it’s calculated, the industries that use it, and strategies for reducing it. Understanding Churn Rate A key indicator of […]
Taux de Churn
Le taux de churn, ou taux d’attrition, est un indicateur clé pour les entreprises, mesurant la proportion de clients perdus sur une période donnée. Dans cet article, nous explorons le taux de churn en examinant sa signification, son calcul, les industries qui l’utilisent, et les stratégies pour le réduire. Comprendre le Taux de Churn Indicateur […]
I Revisited the Customer’s Journey and it is What I Found (Mind Mappings)
“The Secret to Uncovering Customer Satisfaction: A Guide to Avoiding Order Cancellations”
As a company, the lifeblood of the business is sales. Without sales, there is nothing: no great ideas, no fantastic products and above all, no future, no hope. Many businesses have difficulty selling, finding prospects and turning them into customers. To prevent the worst, we will see in this article how to avoid it by […]